Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card; a small fee will apply. All application fees are nonrefundable.
Click on 'Login' in the upper right hand corner of our website, then click on 'Applicant.' Easily create an account and conveniently apply online through the applicant portal.
Residents are responsible for paying their electricity, gas, water, sewer and trash.
Security deposits will vary depending on qualifying criteria. Our security deposit starts at $500.
Rent is always due on the first, and a $95 late fee is assessed on the 4th of every month (even on weekends and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. There is a non-refundable pet fee of $300 for one pet and an additional $200 for a second pet. Monthly pet rent is $30 per month per pet. Read more about our pet policy. Breed restrictions apply; please get in touch with the office.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.
Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please get in touch with the property manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.
Please let our office know if you love our apartments and want to refer a friend! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if enrolled in our online services.
If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in or staying longer than seven days, they must fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.
We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.
Please use the gas grill in our outdoor lounge and charcoal grills throughout the property.
If you are locked out during business hours, you can call or visit the office to be let back into your apartment.
If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.
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Testimonials
Lovely neighbors, clean property, fitness room I should use, and swimming pool I can jump in after are a few things I enjoy. I’ve noticed about once a month they have community gathering with different vendors to complete your stay and awesome conversation that will make you want to see what’s in store next time!! Thank you much appreciated staff!!
- Google Review
It’s a a great place to live. Easiest Move in and all the staff are very nice. I’ve had a great experience thus far.
- Google Review
I am so impressed with everything about this community, how the location is close to shopping and transportation, and most importantly the management and staff. They are kind, responsive, helpful, hardworking, and committed to highest quality standards.
- Apartments.com Review
Eastland Apartments has been my home for 8 months now, I love my apartment! The staff and management here are amazing and so friendly. They are great at informing the community of things, like events, outages etc. Quick to fix any maintenance work orders! I love my community and home, so happy I chose this place!
- Google Review
After living here for a year, my experience has been pretty good. Friendly staff and I have not had any major issues with maintenance. They tend to give notice when there are outages or upcoming issues which is always beneficial.
- Google Review
My move-in was easy and seamless, the apartment was in good condition, and any maintenance issues that I had over the course of my lease were quickly resolved by the maintenance staff. The staff in the leasing office were always friendly and always helpful, and the property amenities are all in excellent condition. I very much enjoyed my time living at Eastland.
- Apartments.com Review
First the move in was very easy. They were supportive and fast. Second, the office staff are very fair and respectful. I presented an issue to the team and they worked with me to help. I can appreciate that and thank the staff for being so understanding.
- Google Review
Best apartment living experience I’ve ever had in my last 10 years of my life - I stayed for 3 years because I was so happy with the experience! Amazing staff that is helpful, listens to your needs, and makes themselves available and visible. LOVED the multiple dog parks, pool, and gym. Always hosting fun activities and cares about their community members. 10/10! Will forever recommend!
- Google Review
I have enjoyed living here for 2 years and both the office and maintenance teams are great! Easy access to airport, shopping and highway. Would definitely recommend to anyone looking in southeast part of GR.
- Apartment Ratings Review
It has been a joy living here! Perfect location close to the city plus have the woods as a veiw as well. Friendly staff always so helpful and fast and at replying. Highly recommend!
- Google Review