Do I need an appointment? Do you take walk-ins?No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
How do I apply?You can apply online by finding the "Apply Online" button on the right-hand side of the main menu on our property website, or click HERE to apply.
Which utilities do I pay?Residents are responsible for paying their electricity, gas, water, sewer and trash.
What is the security deposit?Security deposits will vary depending on qualifying criteria. Our security deposit starts at $500.
When is my rent payment due? What day of the month am I liable for a late charge?Rent is always due on the first and a $95 late fee is assessed on the 4th of every month (even on weekends and holidays).
How can I pay my rent?You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
What kind of pets do you allow? How many pets may I have?Up to 2 pets, cats or dogs, are allowed. There is a non-refundable pet fee of $300 for one pet or $400 for two pets. Monthly pet rent is $30 for one pet or $55 for two pets. Read more about our pet policy HERE. Breed restrictions apply, please contact the office.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is one and a half times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.
Can I grill on the property?Please use the gas grill in our outdoor lounge and charcoal grills located throughout the property.
I am locked out of my apartment/garage. What do I do?If you are locked out during business hours, you can call or visit the office to be let back in your apartment.
I have lost my apartment and/or mailbox keys. What do I do?If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.
My stay at Eastland Apartments has been nothing short of spectacular. Whenever I needed anything the staff, especially Leah, took care of every need I had. I will miss living there.- Anonymous
Eastland is comfortable and accessible. They do a great job of plowing in the winter. The maintenance crew keeps things running well.- Anonymous
Thank you to the Eastland staff - Alisa and Tessa, who went the extra mile last week!- Anonymous
Friendly staff! Very helpful during this hard time.- Google Review
5 Star Google Review- Google Review
5 Star Review: The community has a ton to offer and the staff is very helpful.- Google Review
5 Star Review: Eastland has been so helpful to me and my family. The Asst. Manager Ann was very kind and helped us through this difficult time for our family during this Covid19 pandemic by working with us and offering us payment options so we could remain in our home. Very grateful for Eastland and their caring staff.- Google Review
its a quiet place the people are nice and the apartment are beautiful- Facebook Review
5 Star Review: The office staff is very friendly and we love how much they do for the residents. Today they made milkshakes for everyone! ?- Google Review
5 Star Review: I have been a resident of Eastland Apartments for the past 4 years and have never had a problem with it. The staff in the office have always been very helpful and understanding. They go above and beyond to see that my living here is likeable. I would recommend living here to anyone looking for a good place to stay.- Google Review
We have resided at Eastland Apartments for a little over 2 years now. The property is well-cared for and maintenance has always been quick to address any concerns or issues we have had in the past. The last several months we have seen many positive changes made to improve the community, such as better signage, security cameras being placed on all the apartment buildings and installing key-pad locks on all building entrances. !- Google Review
5 Star Review: Staff is great and we love the resident events! Thanks for the donuts and cider yesterday!- Google Review
5 Star Review: I lived here for going on three months now, the apartment is amazing. The community is so friendly, if you have a question they are more then willing to answer or find out the answer. The apartment staff holds events every month, which you will meet a lot of people. With lots of food which is a plus. I was even looking for a cat and so I was talking to the staff about it. Happily, Anne knew someone who was giving away their cats. So she hooked me up with them- Google Review